Terms and Conditions


Effective Date:
20 February 2026
Welcome to willcall.org (the “Site”). These Terms and Conditions (“Terms”) govern your access to and use of the Site and any related online services, forms, and content provided by Will Call (“Will Call,” “we,” “us,” or “our”). By accessing or using the Site, you agree to these Terms.

1) Who We Are

Will Call is a nonprofit organization. The Site may provide information about our mission, offer ways to support our work (including donations), and allow visitors to sign up for communications and volunteer opportunities.

2) Changes to These Terms

We may update these Terms from time to time. Changes are effective when posted on this page. Your continued use of the Site after changes are posted means you accept the updated Terms.

3) Site Use and Eligibility

You agree to use the Site only for lawful purposes and in accordance with these Terms. You may not:
  • Attempt to gain unauthorized access to the Site or its systems
  • Interfere with or disrupt the Site (including by introducing malware)
  • Use the Site in any manner that violates applicable laws or regulations

4) Donations and Payments (Stripe)

Payment Processing: Donations and other payments made through the Site are processed by Stripe. By making a donation, you also agree to Stripe’s applicable terms and privacy practices.
Authorization: When you submit a payment, you represent that you are authorized to use the payment method and you authorize the charge in the amount you select.
Receipts: Donation confirmations/receipts may be delivered electronically.
Tax Considerations: Donations may be tax-deductible to the extent allowed by law. Please consult your tax advisor regarding your specific situation.

5) Recurring Monthly Donations

If you choose a recurring monthly donation:
  • Your donation will be charged automatically each month using the payment method you provide.
  • Recurring donations continue until cancelled.
  • You can cancel future recurring charges at any time. Cancellation will stop future charges, but does not reverse charges already processed.
Where available, you may be able to manage recurring donations through the donor tools provided during checkout; otherwise, you can request help via willcall.org/contact.

6) Refunds and Donation Corrections

Donations are generally considered final and non-refundable. If you believe a donation was made in error (for example, an incorrect amount or duplicate transaction), you may request review via willcall.org/contact. Any refund or correction decision is made case-by-case and may depend on payment processor rules and timing.

7) Newsletter Signups and Email Communications

If you sign up for our newsletter or other updates, you consent to receive emails from us. You can unsubscribe at any time using the link provided in our emails.

8) Volunteer Signups

If you submit a volunteer signup form, you agree that we may contact you by email about volunteer opportunities and related coordination. Submitting a volunteer form does not guarantee placement, availability, or acceptance into any program.

9) Intellectual Property

Unless otherwise stated, the Site and its content (including text, graphics, logos, images, and design elements) are owned by or licensed to Will Call and are protected by applicable intellectual property laws. You may view, download, and print pages for personal, noncommercial use only. Any other use requires our prior written permission.

10) Third-Party Services and Links

The Site may include links to third-party websites or services (including payment processing). We do not control third-party sites and are not responsible for their content, policies, or practices. Accessing third-party sites is at your own risk.

11) Privacy

Your use of the Site is also subject to our Privacy Policy (posted separately). The Privacy Policy explains how we collect, use, and share information.

12) Disclaimers

The Site is provided on an “AS IS” and “AS AVAILABLE” basis. To the fullest extent permitted by law, Will Call disclaims all warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee that the Site will be uninterrupted, error-free, secure, or free of viruses or other harmful components.

13) Limitation of Liability

To the fullest extent permitted by law, Will Call will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from or related to your use of (or inability to use) the Site, even if we have been advised of the possibility of such damages.
To the fullest extent permitted by law, our total liability for any claim arising out of or related to the Site will not exceed the amount you paid to Will Call through the Site in the twelve (12) months preceding the event giving rise to the claim (or $100 if you made no payments).

14) Indemnification

You agree to defend, indemnify, and hold harmless Will Call from and against claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your violation of these Terms or misuse of the Site.

15) Termination

We may suspend or terminate access to the Site at any time if we reasonably believe you have violated these Terms or used the Site unlawfully or improperly.

16) Governing Law and Venue

These Terms are governed by the laws of the jurisdiction where Will Call is organized and operates, without regard to conflict of law principles. Any dispute must be brought in the appropriate courts located in that jurisdiction, unless applicable law requires otherwise.

17) How to Contact Us

For questions about these Terms, please use our contact page: willcall.org/contact